Fantastic For Families
We are signed up to the Family Arts Standards, so you can be sure the majority of our events are Fantastic For Families and are designed for all family members to enjoy together.
We will:
- Offer programming and activities for a range of ages.
- Take practical steps to make performances /activities accessible to as wide an age range as possible: so appropriate events can be enjoyed and appreciated by all members of the family group taking part.
- Provide clear guidance on age appropriateness and sensitive content so families can decide if an activity is suitable for them.
- Take into account transport issues when planning dates of activities, start and finish times, length of performance/activity, length of intervals or breaks.
- Have clear pricing and take into account the diversity of families when considering pricing and ‘family offers’.
- Ask families about their experiences and views. Highlight changes that have been made and any barriers to achieving other suggestions.
- Have a clear public policy for addressing complaints.
- Reach out to and welcome all families to enjoy the arts and try new experiences.
- Understand the needs of families of different ages and from different communities and remain flexible and responsive to them.
- Ensure staff are trained to be aware of the barriers that may exist for families that include disabled adults and children, including those with complex needs and/or behaviour.
- Have helpful staff who can respond to families’ questions and needs.